Home Tell A Friend Mailing List Special Requests Customer Service About Us Policies What's New Help

Keyword Search  

Italvista Privacy Policy

• We Care About Your Privacy
We at Italvista have created this section of our website dedicated to the explanation, as simply and clearly as possible, of the way we function and what you, as our valued visitor, are going through by visiting our site and what your rights to privacy are.

Questions regarding this statement should be directed to our Info Center by e-mail, postal letter, or by phone.

• Information We Collect and How It's Used

Information You Explicitly Provide

Via Travel Request Form:
In order to assign you your unique travel request ID number. We require your name, address, and e-mail address. This information is not viewed by anyone, including Italvista.com travel agents until it is absolutely necessary at the point of acceptance. At such time it may be used in the processing of your request. For example, at the point of purchase, airlines require the submission of all passengers' names and address. Any sharing of personal information will be only with service providers.

Via Order Form:
To process your order, we require your name, billing address, phone number, e-mail address and shipping address. We use this information to process your order and if any questions should arise, to contact you about your order. In general, we will try to contact you first by e-mail and only if that fails, or if time is critical, will we try to contact you by phone. We only share information that is absolutely necessary, with those third parties that may be involved in the processing of your order in the future. For example, the financial institution that issued your credit card, the shipping carrier that delivers your order and the manufacturer involved in the production of your product. Any sharing of personal information will be only with service providers (such as banks, credit card verifiers, etc.) in processing orders.

Via "Contact Us" E-mails
Should you decide to contact us through one of our e-mail addresses for a suggestion or problem via the Contact Us form, you will be supplying your name and e-mail address and we will only use that information to send you a prompt reply.

Via Italvista Membership
If you sign up to become a member of Italvista, we will send an e-mail newsletter with our announcements and special offers from time to time until you decide to unsubscribe.

Via Sweepstakes Entry Form
To enter our Sweepstakes, we require your name, mailing address, e-mail address and we require you to maintain a subscription to our free e-mail newsletter. The sweepstakes rules state that you give us permission, should you be a winner, to publish your name, city, state and country on our web site. Should you be a winner, we will notify you via e-mail and prize redemption instructions will be sent via postal mail to the address you gave us with your entry form.

Information We Automatically Collect

Shopper ID
Upon visiting our site, we assign you a unique Shopper ID and attempt to store that onto your computer in the form of a cookie. This is used to keep track of your shopping basket during your visit and between visits. If you are uncomfortable with the idea of being assigned a Shopper ID, we recommend disabling cookie support in your browser (please see your browser documentation for specific procedures). You may still place an order by phone, fax or postal mail. Disabling cookie support will disable the shopping basket feature of our site.

IP Address
We record IP addresses in the aggregate for monitoring the level of activity on our site, but we do not link this to your Shopper ID.

• Sharing of Information

It is our privacy policy at Italvista to respect the privacy of our visitors to the utmost of our ability. We do not share your personal identifiable information with entities other than the necessary third parties in the normal processing of your orders.

• Security

We utilize industry standard SSL encryption when accepting your credit card information during our online checkout process. In addition, we utilize the same encryption standard when transferring your credit card data to our internal fulfillment system. To further enhance our security measures, our fulfillment system is not accessible via the Internet and we delete from our web site database all credit card information within 24 hours of receipt.

• Links

We may include links to other sites and if you decide to follow those links, although we choose a site to which we may link very carefully based on their integrity and quality, we can't be responsible for the privacy policies and content of those sites. Generally, we will let you know when a link goes to another site.

• Changes

Order information
To make any changes to your order, please contact us via e-mail at: orders@italvista.com or phone 973-386-0126 and we will be happy to assist you. Italvista.com will send you a confirmation after receiving any changes/updates made to your order.

Changes in Privacy Statement/Information

In the event we are going to use your personal information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change.

• Glossary of Terms

Cookies are pieces of information that a web site stores in your computer. Temporary cookies only last as long as your browser is running. Persistent cookies are stored on your hard disk (they take up very little space). Sites often use cookies to identify repeat visitors and offer them personalized service.

IP Address
When you are connected to the Internet, your computer has a unique Internet ID called an IP address. Most people that connect through a dial-up service, such as America Online, get a different IP address each time they log-in. Others might have a permanently assigned IP address, called a static IP address. It is difficult or impossible for a web site to collect personal information about you (i.e., your name, e-mail address, etc.) from your IP address alone, though a static IP address makes this easier.

Shopper ID
A unique ID assigned to each shopper that visits an online store with a shopping basket system. Each store you visit will assign you a different ID. Many stores use a cookie to save your Shopper ID for re-use when you return to that same store. Some shoppers find this convenient and others find it objectionable.

SSL Encryption
A method by which information transmitted across the Internet is scrambled to the point where it's virtually indecipherable by anyone who should intercept the data before it reaches its destination. Most reputable online stores make use of SSL encryption to request credit card information and other sensitive data from their customers. Web pages where SSL encryption is activated are typically identified by a lock or key symbol displayed somewhere in your browser. Refer to your browser's documentation for the specific symbol and location.

Return to Sales Policies page

Back to Home Page

Forgot Your Password?
Become A Member

back to top

Home Tell A Friend Mailing List Special Requests Customer Service About Us Policies What's New Help
About Italy Travel Resources Travel Information LifeStyle Language Lesson Tickets/ReservationsLinks
Partner Program Special Offers Shop Online Auction Culinary Guide

2002 ® Powered by CRT, Web Design, Hosting, Maintenance.